Privacy Policy

Effective Date: October 24, 2025

Company: Hope Heroes

Location: San Antonio, Texas

1. Overview

Hope Heroes ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, forms, social media pages, and related services.

2. Information We Collect

We collect personal and non-personal information in the following ways:

a. Personal Information:

Name, email address, phone number

Location and contact details

Employment or licensing information (if applying to join our team)

Health or insurance-related data (when requesting quotes or consultations)

b. Non-Personal Information:

Browser type, IP address, device information

Cookies and analytics data for site performance and advertising optimization

3. How We Use Your Information

We use collected data to:

Respond to inquiries and provide requested information or services

Schedule consultations or appointments

Process applications for employment or contracting

Improve our website, ads, and communication

Send relevant updates, offers, and educational materials

You may opt out of promotional communications at any time by following unsubscribe links or contacting us directly.

4. Information Sharing

We do not sell or rent your personal information.

We may share limited data with:

Licensed insurance partners to provide quotes or service requests

Service providers for marketing, analytics, or technical support (bound by confidentiality agreements)

Regulatory bodies or law enforcement if required by law

5. Data Protection

We use secure servers, encryption, and access controls to protect your data. While no online system is 100% secure, we maintain industry-standard safeguards to prevent unauthorized access, alteration, or misuse.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and deliver targeted advertising. You can manage cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your data

Withdraw consent to marketing

Request details on data usage and sharing

To exercise these rights, contact us at [email protected]

8. Third-Party Links

Our site may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be reflected with a revised "Effective Date."

10. Contact Us

For questions about this Privacy Policy or our data practices, contact:

Hope Heroes

Email: [email protected]

San Antonio, TX